Incident Reporting

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The results will be emailed to you as proof of passing this course. Please ensure that the address provided is accurate.

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1. Which of the following factors are serious safety event triggers?*

Human error Equipment breakdown System barrier All of the above

2. Reliability can be defined as “what should happen happens and what should’nt happen, doesn’t.”*

True False

3. When a safety incident occurs, we can learn from this event by asking the following 3 questions:*

What happened? What normally happens? What is supposed to happen? Who did it? What were they doing when it happened? Who do they report to? Was the patient hurt? Does anyone else know? Who will fix the problem? Was the patient present? Was the Help Desk called? Was a huddle conducted?

4. Incident Reporting is an important tool to improve patient safety because:*

It provides an opportunity to learn from mistakes It helps to improve systems in order to prevent the same event from happening again It is the right thing to do All of the above

5. When something happens that shouldn’t happen involving the care of patients, an individual should go to the incident reporting tool to report the event which is located :*

In a binder on every unit labeled “Events” In the command center under Master Plan In the Security department On the main page of the infoweb labeled “Incident Tool “

6. When a person makes a conscious decision to break the rules or policies with no regard to the possible danger or negative outcome, this behavior is known as:*

Human error Risky behavior Reckless behavior None of the above

7. Remember “when in doubt, fill it out” and that is okay if more than one person submits the report for the same issue.*

True False

Final Score